VistaPrint scam, which I got caught up in a while back and thought I’d warn you off them. VistaPrint, for anyone who hasn’t heard of them, offer a printing service, so business cards, leaflets all types of printing. Their prices are ridiculously cheap, and as with all things what you pay for is what you get. The business cards I ordered were badly printed (barely read some of the fonts), the colour was off even though designed with CMKY and the card was flimsy and just felt dead cheap.
A few months after ordering I had a look at my bank account, only to find £9.95 had been coming out of my account every month. Did some research and tracked it back to VistaPrint who had apparently signed me up to a ‘rewards’ scheme (must have been very subtle when I signed up for me not to see it). It was then a pain to cancel, as there was no email, I had to call some random number hidden on their website and eventually got it cancelled but no refund or money back. They got around £40 out of me and that’s only because I check my accounts often. So BE WARNED about this VistaPrint scam . If you’re looking for good quality check out moo.com who are a much better company and remember you always get what you pay for! I’ve now written a post about moo.com here.
July 13th, 2010 at 5:42 pm
I have not had any specific issues with them, except when you upload you designs they kill them on quality somehow and then I have to call Customer Support and it’s FREE absolutely free via SKYPE! Get with the program people!
BUT, i recently ordered Folders/brochures and there was a big issue,the quality, they might have as well let a monkey place them on the printer, there was an extra white line under, they cut it wrong and worse is the paper quality, the folds all look jagged, because THAT paper is NOT for folders, not in a million years, why would they even offer that? And it was not so cheap 120 USD for 250.
So thanks for sharing possible options, I’m NOT going back ever ever ever again!
Like or Dislike:
1 
0
July 14th, 2010 at 11:32 am
i’va a small business and used vistaprint for years and neverhad any problems with them or with quality, considering i can order small quantities ( dozens) instead of the usual thousands needed for traditional printers firms i find them perfect, they are cheap and i have always been prepared to expect quality issues but have never experianced any such issues. If you know what you’re doing and dont blindly say yes to everything and tick all the boxes for the hell of it you’ll be happy.
Well-loved. Like or Dislike:
14 
4
July 14th, 2010 at 6:38 pm
I have purchased card door magnets – not long ago. The quality is terrible and after few months on the car, the color started pealing of.
No response to my e-mails and when phoned, they offered me another order.
thank you – don’t waste your money on their printing. No matter how “good” they price is, you will be the looser at the end.
Like or Dislike:
1 
2
July 16th, 2010 at 5:51 pm
Have just ordered some business cards after following an advert on eBay. Site looked good but add-ons were a pain.
The cards which were supposed to be crimson and gold arrived as black and yellow with a font so small it is unreadable.
I guess you get what you pay for.
Like or Dislike:
1 
1
July 28th, 2010 at 12:03 am
I have been using Vista Print for a while now. I just got a bunch of free offers so based on how that all turns out will decide whether or not I stay with them. As for petes comment about the car magnet. I hope he read the information about caring for them. Especially since you are suppose to take them off each day and to wipe them down to remove dirt and debris.
Like or Dislike:
0 
0
August 6th, 2010 at 1:53 pm
i live in the channel islands and have been waiting for them to resolve delivery issues since december last year. they attempted to deliver one package and failed four times claiming they were in the process of sorting out a contract with a new carrier. 9 months later, i was told today that it would be 1-2 months before this issue was resolved. if i order items individually they arrive no problem, but the company refuses to split my undelivered order into individual items. what’s more, if they wanted to get the package delivered, there are any number of carriers they could call. delivery to the channel islands is not difficult. the ironic thing is, i’m completely happy with the products when they arrive…. a company that still hasn’t found a new carrier in 9+ months? draw your own conclusions.
Like or Dislike:
0 
0
August 7th, 2010 at 8:01 am
I look at the free stuff and new straight away that quality wasn’t going to be as good as the glossy, you get what you pay for. I am really happy with their products. Only a cheep skate wants free stuff at million dollar quality, I’ve got Tee shirts, caps and other products which I have to say are well worth the money you pay, however they bomb bard you their sales, which I redirect to my junk mail.
Like or Dislike:
1 
1
August 13th, 2010 at 12:01 pm
I have been down the same route, had two amounts taken each month. In the end the frustration with the situation I closed the bank account, the Bank told me they could not stop the payments. I have since found a great printer work just like Vista but no scams and have real people who you can communicate with by email or phone. Great printing and service, they are “Print Republic”.
Like or Dislike:
2 
0
August 18th, 2010 at 11:40 pm
I’ve never had any problem with Vistaprint. I like the cards…yes, they’re not very expensive-looking, but they are fine. People know Vistaprint is the printer’s equivalent of the “Pound shop”, but I’ve had many good things from a Pound shop! Got no complaints….oh, er, just one. The card holder though it looks good, is a bit flimsy, and the catch on it isn’t always strong enough to stay closed.I’ve had to use my own engineering skills (lol) and bend it.
But as for cards, thumbs-up.
I never get a bad batch, the colour is always good (well, how I designed it anyway) and the delivery time is quite good.
Like or Dislike:
0 
0
August 25th, 2010 at 7:56 pm
I received an e-mail from Vistaprint, offering free business cards, t-shirts, fliers, posters etc. The only catch seemed to be that I pay for the postage (which seemed ok to me). So I followed the instructions on screen and became suspicious that I had not seen a summary of my purchase or an invoice at any point until I had entered all details to make a payment. I was right to be suspicious as they had charged me for the “Free” items, plus delivery, plus a number of other items that suspiciously appeared on the order. I rang them immediately (after spending some considerable time looking for a contact number on the website) and cancelled the order. The “customer service advisor” was so rude and discourteous that I lost my temper (which is NOT typical of me) and said, “Look pal, your attitude stinks and I will not stand for you talking to me like this…. Just cancel the order” and I hung up. I was SHOCKED at the way he spoke to me!
At first, I thought that I’d just had a little bad luck with my experience with Vistaprint but after stumbling on this page, it seems obvious that I had a lucky escape. I received my refund but I will watch me bank account very carefully to ensure that I don’t suffer the same misfortune of some of you guys.
Like or Dislike:
1 
0
September 2nd, 2010 at 11:15 pm
I made the mistake of using vistaprint for my wedding invites, It was great with two kids that i could sit ther in my own time and create and upload my own designs for invites. Took me hours and hours to create and recreate but thort i had still had left plenty of time for them to be delivered. I am still waiting. They are 5 weeks over due now, I ordered them 2 months ago. I have no invites to send to my wedding. When i tried to contact them i got a UK num even tho the website is New Zealand. I have emaild numerous times and just got auto responses telling me that they will be sent and this is not like vistaprint. Not good enough. Mean while im still waiting and dont no how much longer i have to wait befor i have to go somewere alse.
Like or Dislike:
0 
0
September 3rd, 2010 at 9:00 pm
I have ordered party invitations and two different business cards. While inexpensive, the quality is good and customer care responded quickly to a question I had. The only issue I had in July was when I asked them to correct l error I spotted after I had placed an order and was offered a reprint for free. Well, the new order came thru without the correction so I just re ordered and paid. I will use them again for some postcards shortly. A tip might be to pay using paypal, then you couldn’t get done from your credit card for any reward scheme.
Like or Dislike:
1 
0
September 5th, 2010 at 12:13 am
I ordered some items from this company as a result of a “freebie” offer from another trusted company I deal with. I then received an email from Vistaprint offering free items as a “valued customer” but had the same experience as “Darren” i.e. as I got towards the finalisation of ordering process found the item would appear to cost me $42.97.
I noted the order process said I could cancel/change at the next step but when I went there to check if the price was an error- the order went through. $42.97 for a printed coffee mug!!!I will post further information on the result of my complaint to the company.
Like or Dislike:
1 
0